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For any other enquiries, please email us at jewelbox@balticgoldamber.com
Q. Do I need to register before placing order?
 
A. Yes, the registration is required.
 
 
 
Q. How to order?

A. Choose the item that you wish to purchase, click on "Add to Cart" button and make the online payment. Soon, you would receive an order confirmation email from us. This email contains your order and shipment details.
 
 
Q. How can I ensure I receive the items after making payment?

A. We will email you the shipping information once we received your payment details.
 
 
Q. When will my order be shipped?

A. Goods will be shipped the next business day after receiving payment.
 
 
Q. What are the payments methods?

A. You may pay online using paypal or you can transfer money to our account and email the payment details.
 
 
Q. What are the shipping methods?

A. Within Malaysia goods will be shipped by POSLAJU courier service while international parcels will be sent by registered mail.
 
 
Q. What currency is used?

A. All items are priced in Ringgit Malaysia (RM).
 
 
Q. How much is the shipping cost?

A. We charge RM10 for both internal and international shipment.
 
 
Q. What is your return policy?

A. Returns are accepted as exchange. Please email return request to jewelbox@balticgoldamber.com within 7 days after receiving your goods. Include your order number and purchase details. Shipping and handling fees are non-refundable.
 
 
Q. How to measure your ring size?

A. Our ring size is based on HK measurement. Click here for the ring size reference.
 
Big Flower Amber Pendant Dangling Earrings
Natural Color Rectangular Amber Ring Studs Amber Earrings
Dangling Earrings with Studs Closing Dangling MIx Amber Earrings
Dangling Amber Earrings Stud Closing Studs Amber Earrings
Studs Amber Earrings Studs Square Amber Earrings
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